Ihr Jobangebot

<div>Digitization, the present and our future</div>
<div>Sinnwell AG is a subsidiary of the audius group.</div>
<div>Together with our employees and for our customers, we shape the digital change with innovative software solutions, tailor-made services and support services - from consulting to project management, implementation and operation.</div>
<div>We are looking for support for our team as</div>

Service Owner End User Devices (m/f/d)
Sinnwell AG
Job ID
Ihr Einsatz bei uns

<li>Development and implementation of roadmap for assigned services in consultation with your team lead </li>
<li>Implementation of strategic initiatives </li>
<li>Working within the Service Delivery Framework roles, processes and tools; </li>
<li>Ensuring compliance with legal and company specific requirements </li>
<li>Measure and control performance for functionality and defined performance indicators </li>
<li>Monitor the proper implementation of the service operation, definitions and control actions, with regard to contract-compliant service provision </li>
<li>Capture, evaluate and analyse business requirements, providing recommendations for improvements and indeed new services where appropriate </li>
<li>Planning and controlling projects </li>
<li>Effective and regular communication with the relevant parties including regional counter-parts and business group representatives </li>
<li>Proactively support knowledge management and communicate technically relevant information and changes in a timely manner to all service support units </li>
<li>Leading community activities for relevant services </li>

Ihr überzeugendes Profil

<li>Broad understanding of End User Devices concepts and dependencies within a Microsoft infrastructure enterprise, this should include client management, software packaging, client security, mobile device management </li>
<li>Technical understanding of End User Device Solutions and dependencies </li>
<li>A confident manner and capable at handling conflicts </li>
<li>Working within ITIL processes </li>
<li>Excellent communication skills </li>
<li>Analytical thinking is essential to resolve issues </li>

Unser Angebot für Sie

<li>Flat hierarchies, short decision-making paths, long-term perspectives </li>
<li>Company pension plan </li>
<li>Health care </li>
<li>Performance-related bonus (as agreed) </li>
<li>Product discounts </li>
<li>Technical equipment as required (laptop, cellphone, etc.) </li>
<div>Are you interested?</div>